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Strategic Partner Network

One partner. Fewer vendors.

We work directly with the leading CX, Customer Success and RevOps platforms, so you get the right tools for your customer journey, at better prices, implemented properly, with one team to call.

What you get through our network

  • Vetted, preferred partners and pricing discounts
  • Tool selection based on your real use cases
  • Faster, accelerated implementation
  • A single point of contact and a coordinated project manager
  • No overbuying tools you don't need

Our primary partners

The platforms at the heart of most customer operations. We know them inside out, and we help you pick, implement and run the right one.

CRM and customer platforms

HubSpotHubSpot Solutions Partner Program

HubSpot Solutions Partner

Our deepest partnership. We're certified in HubSpot implementation, so we can deliver your onboarding and waive HubSpot's mandatory onboarding fee.

  • Implementation and onboarding
  • CRM migration
  • Multi-hub optimization
  • Managed HubSpot support
Explore our HubSpot services
Salesforce

Salesforce

The enterprise CRM for complex sales, service and marketing operations. We help you configure it around your customer journey and get your team using it.

Visit Salesforce

Customer service and help desk

Specialist partners, by function

Best-in-class tools that plug into your core platform, for the jobs it doesn't do on its own.

Customer success and retention

Health scores, renewals and onboarding at scale.

  • ChurnZeroCustomer success platform for retention and growth
  • AscendrCustomer onboarding
  • GuideCXClient onboarding project management
  • RocketlaneCustomer onboarding and implementation

AI for customer experience

Automate the routine so your team can focus on people.

  • ForethoughtAI-driven customer support
  • SturdyAI that turns customer feedback into data
  • QuiqAI and business messaging
  • IrisAgentAI insights for support teams

Voice of the customer and feedback

Hear what customers think, and act on it.

  • QuestionProSurveys and experience management
  • theloopsSupport analytics and insights
  • HarkCustomer feedback and VOC
  • UsersnapProduct and user feedback

Reporting and communication

Visibility into the metrics and inboxes that matter.

  • GeckoboardReal-time KPI dashboards
  • timetoreplyEmail response time analytics
  • BoomerangEmail productivity and communication

Outsourced CX teams

Extra hands when you need to scale support fast.

  • HoratioBilingual customer support teams
  • Instant TeamsRemote teams powered by military spouse talent
  • XFusionOutsourced support teams

Community and experience design

Communities, websites and service journeys customers love.

How it works

  1. Assess

    We audit your current tech stack, spend and utilization against your customer journey.

  2. Recommend

    Vendor-neutral recommendations based on your real use cases, often starting with tools you already own.

  3. Implement

    Preferred pricing and an accelerated rollout, with one project manager across every vendor.

  4. Optimize

    Training, adoption and ongoing management, so the stack keeps paying off.

The outcome

A lean, optimized tech stack, fully aligned to your customer journey.

Start with a tech stack audit

Want to join the network?

We partner with CX, Customer Success and RevOps vendors who put customers first. Tell us about your product and who it's for.

Become a partner

Questions about our partners

What is the Strategic Partner Network?

It's a vetted network of CX, Customer Success and RevOps software vendors we work with directly. You get help choosing the right tools for your use cases, preferred pricing, faster implementation and one point of contact across vendors.

Are you vendor-neutral?

Yes. We start with your teams, processes and customer journey, then recommend the tools that fit. Often the best recommendation is to get more from the tools you already pay for instead of buying something new.

Does buying through you cost more?

No. Through our partnerships, you can access preferred pricing and, for HubSpot Professional and Enterprise plans, skip HubSpot's mandatory onboarding fee when we deliver the onboarding. Learn more about HubSpot onboarding.

Can you help us choose between HubSpot, Salesforce or Zendesk?

Yes. Tool selection is part of our tech stack assessment. We compare options against your real use cases, team size, budget and future plans, so you avoid overbuying software you don't need.

Not sure which tools you actually need?

Tell us about your team and your stack. We'll tell you what to keep, what to fix and what to skip.

Get a recommendation