In this episode of the CXChronicles Podcast Adrian dives into a bunch of different ideas for the CXNation around best practices for your customer facing team as we continue to fight through the COVID19 experience. Companies across the world have been forced to adapt, evolve, and update their teams, tools, process and feedback over the past 2+ months. In this episode of the podcast we get into several ideas that revolve around relationships, core values, responding to customers, expectation setting, ownership, approval and as always leadership best practices. Be sure to listen to the show on your favorite podcast player today!
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