In Episode #104 of The CXChronicles Podcast we welcome Michael Loban, Chief Growth Officer at InfoTrust based out of Cincinnati, OH.
Michael is the Co-Founder and Chief Growth Officer of InfoTrust, a premier digital analytics consulting and technology company. They work with global brands to optimize the collection, management, and understanding of their digital marketing data. Michael and his team are passionately dedicated to helping companies make better decisions through data.
Tune into this episode to listen and learn from Adrian/Michael as they talk through a number of different ways to leverage data within your business, customer base and your team. Michael shares with the CXNation how InfoTrust has built their company and brand by focusing on The Four CX Pillars; Team, Tools, Process and Feedback.
Huge thanks to Michael for coming on The CXChronicles Podcast and sharing his story with us!
And be sure to check out the CXC website for other updates on new podcasts and CX content to improve your business through the power of customer experience!
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