---
title: CXChronicles Podcast Episode 87 CXWeekly Update 6 Reasons Your Strategy Isn’t Working
description: CXChronicles Podcast Episode 87 CXWeekly Update 6 Reasons Your Strategy Isn’t Working
---

[Skip to content](https://www.cxchronicles.com/blog/87-cxchronicles-podcast-episode-87-cxweekly-update-6-reasons-your-strategy-isnt-working#main)

[![CXChronicles home](https://www.cxchronicles.com/hs-fs/hubfs/%5BBRANDING%5D/Updated%20CXC%20Logo%202021.jpg?width=500&name=Updated%20CXC%20Logo%202021.jpg)](https://www.cxchronicles.com/)

[Services](https://www.cxchronicles.com/services/)

[Partners](https://www.cxchronicles.com/partners/)

- [Strategic partner networkVetted CX and RevOps tools, preferred pricing](https://www.cxchronicles.com/partners/)
- [HubSpot Solutions PartnerImplementation, onboarding and migration](https://www.cxchronicles.com/partners/hubspot/)

[Podcast](https://www.cxchronicles.com/podcast/)

- [The CXChronicles PodcastEpisodes, rankings and how to listen](https://www.cxchronicles.com/podcast/)
- [Content bundles and sponsorshipFeatured episodes for your brand](https://www.cxchronicles.com/podcast-content/)

[Events](https://www.cxchronicles.com/events/)

[Insights](https://www.cxchronicles.com/insights/)

- [BlogArticles and guides from CX leaders](https://www.cxchronicles.com/insights/)
- [Case studiesResults from our clients](https://www.cxchronicles.com/case-studies/)
- [The Four CX Pillars bookAdrian's playbook for growing with CX](https://www.cxchronicles.com/the-four-cx-pillars/)

[About](https://www.cxchronicles.com/about/) [Book a consultation](https://www.cxchronicles.com/contact-us/) 

Menu

- [Services](https://www.cxchronicles.com/services/)
- [Partners](https://www.cxchronicles.com/partners/)
- [HubSpot Solutions Partner](https://www.cxchronicles.com/partners/hubspot/)
- [Podcast](https://www.cxchronicles.com/podcast/)
- [Content bundles and sponsorship](https://www.cxchronicles.com/podcast-content/)
- [Events](https://www.cxchronicles.com/events/)
- [Insights](https://www.cxchronicles.com/insights/)
- [Case studies](https://www.cxchronicles.com/case-studies/)
- [The Four CX Pillars book](https://www.cxchronicles.com/the-four-cx-pillars/)
- [About](https://www.cxchronicles.com/about/)
- [Book a consultation](https://www.cxchronicles.com/contact-us/)

[Insights](https://www.cxchronicles.com/insights/)

# CXChronicles Podcast Episode 87 CXWeekly Update 6 Reasons Your Strategy Isn’t Working

By **Adrian Brady Cesana** July 2, 2020

[Podcast](https://www.cxchronicles.com/blog/tag/podcast)

<iframe src="https://pdcn.co/e/www.buzzsprout.com/139790/4404263-cxchronicles-podcast-episode-87-cxweekly-update-6-reasons-your-strategy-isn-t-working?iframe=true" scrolling="no" width="100%" height="200" frameborder="0" style="width: 100%; height: 200px"></iframe>

In this episode of the CXChronicles Podcast we talk about 6 reasons why your business strategy isn't working.

Based on a recent Harvard Business Article, written by Michael Beer, which does a great job highlighting 6 key areas that you need to think about while building and scaling your startup or business.

#1 -- Unclear values and conflicting priorities  
#2 -- Ineffective Senior Leadership  
#3 -- Ineffective Leadership Styles  
#4 -- Poor Coordination and Delivery  
#5 -- Inadequate Leadership Development  
\# 6 -- Inadequate Vertical Communication

Be sure to listen to this episode if you are looking for some tips or ideas around optimizing your business strategy and building a scalable world-class customer experience.

Focused on the Four CX Pillars: Team, Tools, Process and Feedback.

Huge thanks to all of you in the CXNation for tuning in and listening to the CXChronicles Podcast, where each week we talk with customer focused business leaders about building and scaling their companies and teams!

[Support the show](https://cxchronicles.com/) (https://cxchronicles.com/)

## Want help putting this into practice?

A 30-minute conversation, no obligation. We'll tell you where we'd start.

[Book a consultation](https://www.cxchronicles.com/contact-us/)

[← Back to all insights](https://www.cxchronicles.com/insights/)

## Get CXC Weekly

Join 15,000+ customer-focused leaders who get our weekly roundup of new episodes, insights and events.

[![CXChronicles home](https://www.cxchronicles.com/hs-fs/hubfs/%5BBRANDING%5D/Updated%20CXC%20Logo%202021.jpg?width=360&name=Updated%20CXC%20Logo%202021.jpg)](https://www.cxchronicles.com/)

Make happiness a habit.

[hello@cxchronicles.com](mailto:hello@cxchronicles.com)

#### Services

- [Managed services](https://www.cxchronicles.com/services/)
- [Strategic partners](https://www.cxchronicles.com/partners/)
- [HubSpot implementation](https://www.cxchronicles.com/partners/hubspot/)
- [Case studies](https://www.cxchronicles.com/case-studies/)

#### Content

- [Podcast](https://www.cxchronicles.com/podcast/)
- [Content bundles](https://www.cxchronicles.com/podcast-content/)
- [Live events](https://www.cxchronicles.com/events/)
- [Insights](https://www.cxchronicles.com/insights/)
- [The Four CX Pillars book](https://www.cxchronicles.com/the-four-cx-pillars/)

#### Company

- [About](https://www.cxchronicles.com/about/)
- [Contact](https://www.cxchronicles.com/contact-us/)

© 2026 CXChronicles. All rights reserved.[Privacy and cookie policy](https://www.cxchronicles.com/privacy-policy/)

Cookie settings

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Adrian Brady Cesana",
    "url" : "https://www.cxchronicles.com/blog/author/abradycesana"
  },
  "dateModified" : "2026-11-12T13:00:39.258Z",
  "datePublished" : "2020-07-02T02:00:00.000Z",
  "headline" : "CXChronicles Podcast Episode 87 CXWeekly Update 6 Reasons Your Strategy Isn’t Working",
  "mainEntityOfPage" : {
    "@id" : "https://www.cxchronicles.com/blog/87-cxchronicles-podcast-episode-87-cxweekly-update-6-reasons-your-strategy-isnt-working",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://www.cxchronicles.com/hubfs/Copy%20of%20Frame%2035882%20(1).png"
    },
    "name" : "CXChronicles"
  }
}
```