---
title: CXChronicles Podcast Episode 63 — CXWeekly Update, How CX Has a Direct Impact on Your Company’s Bottom Line!
description: CXChronicles Podcast Episode 63 — CXWeekly Update, How CX Has a Direct Impact on Your Company’s Bottom Line!
---

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# CXChronicles Podcast Episode 63 — CXWeekly Update, How CX Has a Direct Impact on Your Company’s Bottom Line!

By **Adrian Brady Cesana** August 13, 2019

[Podcast](https://www.cxchronicles.com/blog/tag/podcast)

<iframe src="https://pdcn.co/e/www.buzzsprout.com/139790/1539328-cxchronicles-podcast-episode-63-cxweekly-update-how-cx-has-a-direct-impact-on-your-company-s-bottom-line?iframe=true" scrolling="no" width="100%" height="200" frameborder="0" style="width: 100%; height: 200px"></iframe>

In this CXWeekly Update Adrian talks about 4 ways that CX has a direct impact on your company's bottom line. We get into the weeds on the 4 CX Pillars: Team, Tools Process and Feedback. Adrian also talks about updates with the first CXC book "The 4 CX Pillars to Grow Your Business Now -- The Customer Experience Manager Playbook". In less than 15 minutes you will walk away from this episode with a bunch of brand new ideas for how you can leverage your company's CX and customer support to increase your bottom line! Listen to the CXChronicles Podcast on Itunes, Spotify, Sticher or the CXC website today.

[https://blog.feedspot.com/customer\_service\_podcasts/](https://blog.feedspot.com/customer_service_podcasts/)

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