--- title: "247: CXCP Live At QuestionPro's XDay 2024 In Austin, TX" description: "247: CXCP Live At QuestionPro's XDay 2024 In Austin, TX" --- [Skip to content](https://www.cxchronicles.com/blog/247-cxcp-live-at-questionpros-xday-2024-in-austin-tx#main) [![CXChronicles home](https://www.cxchronicles.com/hs-fs/hubfs/%5BBRANDING%5D/Updated%20CXC%20Logo%202021.jpg?width=500&name=Updated%20CXC%20Logo%202021.jpg)](https://www.cxchronicles.com/) [Services](https://www.cxchronicles.com/services/) [Partners](https://www.cxchronicles.com/partners/) - [Strategic partner networkVetted CX and RevOps tools, preferred pricing](https://www.cxchronicles.com/partners/) - [HubSpot Solutions PartnerImplementation, onboarding and migration](https://www.cxchronicles.com/partners/hubspot/) [Podcast](https://www.cxchronicles.com/podcast/) - [The CXChronicles PodcastEpisodes, rankings and how to listen](https://www.cxchronicles.com/podcast/) - [Content bundles and sponsorshipFeatured episodes for your brand](https://www.cxchronicles.com/podcast-content/) [Events](https://www.cxchronicles.com/events/) [Insights](https://www.cxchronicles.com/insights/) - [BlogArticles and guides from CX leaders](https://www.cxchronicles.com/insights/) - [Case studiesResults from our clients](https://www.cxchronicles.com/case-studies/) - [The Four CX Pillars bookAdrian's playbook for growing with CX](https://www.cxchronicles.com/the-four-cx-pillars/) [About](https://www.cxchronicles.com/about/) [Book a consultation](https://www.cxchronicles.com/contact-us/) Menu - [Services](https://www.cxchronicles.com/services/) - [Partners](https://www.cxchronicles.com/partners/) - [HubSpot Solutions Partner](https://www.cxchronicles.com/partners/hubspot/) - [Podcast](https://www.cxchronicles.com/podcast/) - [Content bundles and sponsorship](https://www.cxchronicles.com/podcast-content/) - [Events](https://www.cxchronicles.com/events/) - [Insights](https://www.cxchronicles.com/insights/) - [Case studies](https://www.cxchronicles.com/case-studies/) - [The Four CX Pillars book](https://www.cxchronicles.com/the-four-cx-pillars/) - [About](https://www.cxchronicles.com/about/) - [Book a consultation](https://www.cxchronicles.com/contact-us/) [Insights](https://www.cxchronicles.com/insights/) # 247: CXCP Live At QuestionPro's XDay 2024 In Austin, TX By **Adrian Brady Cesana** October 27, 2024 [Podcast](https://www.cxchronicles.com/blog/tag/podcast) Hey CX Nation, In this week's episode of The CXChronicles Podcast #247 we were live at the Thompson Hotel in downtown Austin, TX at XDay 2024.   This is a different type of episode of CXC as we had the opportunity to sit down with several amazing customer, employee, market research & product focused business leaders including Rick Denton, Ken Peterson, Mike Burn, Crystal Wiese & Scott Steele.  Each of the guests in this episode shed unique points of view on the state of CX/CS & business in today's world. We had the pleasure of interviewing everyone on site at XDay 2024 and broke up the conversations in this week's show.  In this episode, Rick, Scott, Mike, Ken, Crystal and Adrian chat through the Four CX Pillars: Team, Tools, Process & Feedback. Plus share some of the ideas that both the team at QuestionPro & their users think through on a daily basis to build world class customer experiences. \*\*Episode #247 Highlight Reel:\*\* 1\. [Click here to learn more about Rick Denton](https://www.linkedin.com/in/rickdenton/) 2\. [Click here to learn more about Scott Steele](https://www.linkedin.com/in/scottsteelebos/)3. [Click here to learn more about Mike Burn](https://www.linkedin.com/in/burnm1/) 4\. [Click here to learn more about Ken Peterson](https://www.linkedin.com/in/kenpeterson/) 5\. [Click here to learn more about Crystal Wiese](https://www.linkedin.com/in/xtalwiese/) [Click here to learn more about QuestionPro](https://www.questionpro.com/us/?) Huge thanks to all of the guests on this week's episode for coming on The CXChronicles Podcast and featuring their work and efforts in pushing the customer experience & customer success space into the future. If you enjoy The CXChronicles Podcast, stop by your favorite podcast player hit the follow button and leave us a review today. For our Spotify friends, make sure you are following CXC & please leave a 5 star review so we can find new listeners & members of our community. For our Apple friends, same deal -- follow CXCP and leave us a review letting folks know why you love our customer focused content. You know what would be even better? Go tell one of your friends or teammates about CXC's content,  our strategic partners (Hubspot, Intercom, Zendesk, Forethought AI, Freshworks, TimeToReply & Ascendr) + they can learn more about our CX/CS/RevOps services & please invite them to join the CX Nation! Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations? [Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now"](https://www.amazon.com/Four-Pillars-Grow-Your-Business/dp/169204012X)available on Amazon or the CXC website. For you non-readers, go check out the [CXChronicles Youtube channel](https://www.youtube.com/@cxchronicles/shorts)to see our customer & employee focused business content.  [Reach Out To CXC Today!](https://www.buzzsprout.com/twilio/text_messages/139790/open_sms) [Support the show](https://cxchronicles.com/) Contact CXChronicles Today - Tweet us @cxchronicles - Check out our Instagram @cxchronicles - [Click here to checkout the CXC website](https://cxchronicles.com/) - Email us at info@cxchronicles.com ***Remember To Make Happiness A Habit!!*** ## Want help putting this into practice? A 30-minute conversation, no obligation. We'll tell you where we'd start. 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